Refund Policy

Effective EFFECTIVE_DATE

We want TipPool Desk to save you time. If it doesn't, here's how refunds work.

First Pro or Multi-site payment: a full refund within 14 days of that first payment, no questions asked.
Monthly renewals: not refunded, but you can cancel any time and keep access until the end of the month you paid for.
Yearly plans: a full refund within 14 days of purchase or renewal. After that, cancel any time and keep access until the end of the paid year.
Spreadsheet template and the $49 lifetime founding offer: a full refund within 14 days of purchase if it doesn't work for you.

To ask for a refund, email [email protected] with the email address you bought with. Refunds are issued through Stripe and Link to the original payment method; how long the money takes to arrive depends on your bank.

If you have a problem with a charge, please write to us first so we can fix it quickly.